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+49 751 509 200
roboworker@roboworker.de
Machines
Powder Compacting Technology
Powder Presses RP
Powder Compacting Cells RPC
Robotic Automations
Robotic Automations PAG
Robotic Automations RHA
Special Machinery
Special Machines for Green Part Machining
Automated Drilling Stations RDS
RDS Magazine Solutions
RDS with Double Conveyor Belt System
Brushing Stations RBS
RBS Magazine Solutions
RBS 100
RBS Compact
Machines for Re-palletizing, Charging and Discharging
Universal Repalletizing Machines RPS
Palletizing Machines for Coating Processes RPS-CVD
Inspection and Packaging Machines
Inspection Machines RoboInspect RIS
Packaging Machines RPL
Machine Software
Components
Additive manufacturing
Workpiece carriers
Machinery parts and manufacturing accessories
Full-service additive manufacturing
Filling shoes for powder presses
Linear axes
Sintering Industries
Service
Company
Blog
Career
Contact
de
|
en
Page
1
of 5
Company
*
Name
Surname
*
Email address
*
Phone number
*
Next
Machine type as per plate
*
Serial number
*
General fault description
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Next
Please let us have a brief initial description.
1. Have any changes been made to the machine?
a. Mechanical changes
Yes
No
If yes, which changes?
b. Electrical changes
Yes
No
If yes, which changes?
c. Execution of an update
Yes
No
If yes, which update (e.g. weighing, cleaning etc.)?
d. For press automation systems: Have any changes been made on the press (e.g. updates)?
Yes
No
If yes, what exactly?
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Next
Do handheld terminal/touch screen work?
Yes
No
Does the error only occur in automatic mode?
Yes
No
If yes, for all products?
Yes
No
Do you know the step number of the error?
Yes
No
If yes, please let us have the step number (you'll find the step number here: menu automatic/mode/step mode)
Is the error currently showing?
Yes
No
Are there any error messages?
Yes
No
If yes, please tell us message # and detail #, if shown on the display.
Please restart the machine if you have not already done so.
Is your PC working, i.e. are the LED at the PC lighting up?
Yes
No
Please enter the equipment identification # of your PC here.
If your PC is working, please connect an external monitor, keyboard and mouse to the PC and restart the system. Do you have a picture now?
Yes
No
If yes, what do you see?
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Do you have any further remarks?
Thank you very much for your support. If required, you now upload explanatory photos (up to 2 MB)
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