Regular internal confidentiality awareness training
At ROBOWORKER, we have been writing success stories together with our customers for over thirty years. In doing so, we are driving process technologies and productivity forward in a sustainable manner. Our interdisciplinary team is distinguished by both development know-how in plant engineering and process know-how in carbide production and applies these combined skills to the respective customer projects.
Those who choose ROBOWORKER systems and technologies therefore inevitably gain advantages – now and in the future. In a cooperative partnership, these advantages can be further expanded to improve customer projects even more, both technically and economically.
We at ROBOWORKER know: Joint progress and success require fundamental trust. We see ourselves as a loyal partner and treat both the products and the tasks of our customers with the utmost discretion. These promises are bindingly confirmed through nondisclosure agreements. We take expedient measures to safeguard customer data (information, documents, sample parts, etc.), such as:
In-house servers with modern security measures
Locked cabinets for documents and sample parts
Visual protection installations in production and assembly halls
Principle of data economy: Those members of the team who do not absolutely need customer information and data for their work are not given access to it.
Further digital and analog data security infrastructure
Consequently, if we do not proactively communicate references as well as joint success stories with customers to the outside world, this does not mean that we are not very proud of them – quite the opposite. However, we see it as our trustworthy duty to protect customer information and knowledge responsibly.