We are pleased to let you know that we have expanded our service team in recent months in order to offer you even faster and more efficient support.
Our employees will be happy to assist you per telephone service at +49 751 50920-27 or per email at service@roboworker.de.

In order to ensure that your enquiry is processed quickly we ask that you please use only the above mentioned phone number and email address for all matters relating to service, such as

• quotation requests
• orders
• fault messages on systems
• fault diagnosis and analysis
• questions about your machines, spare parts, etc.

When calling our service hotline, our staff will guide you through a series of targeted questions. As a rule, it is helpful if you have the serial number of the system to which your enquiry relates readily available. If you have identified a problem with your system, you can actively contribute to a quick solution by naming

• the TeamViewer ID
• the error messages
• a description of the measures you have already undertaken.

Should you be planning preventative maintenance for your machine, our service team will be happy to make you an appropriate offer in this regard.